Returns & Refunds
Your satisfaction matters to us. Please read our policy carefully before reaching out.
Made-to-Order Products
Because our products are printed on demand specifically for you, we do not accept returns or exchanges for change of mind or incorrect size selection. We encourage you to review our size guides carefully before ordering.
Damaged or Defective Items
If your item arrives damaged, defective, or incorrect, we'll make it right. Contact us within 7 days of delivery with:
- Your order number
- A clear photo of the issue
We'll arrange a replacement or refund at no cost to you.
Refund Timeline
Once a refund is approved, it will be processed to your original payment method within 5–ten business days, depending on your financial institution.
How to Start a Return or Refund Request
Reach out to our team directly:
- Email: administrator@workover.ca
- Phone: +1 403-318-2324
Please include your order number and a description of the issue so we can help you as quickly as possible.